Frequently Asked Questions
Find helpful answers about Vancouver flower delivery, fresh flower care, sympathy flowers, wedding flowers, event florals, gift sets, plants, workshops, and custom floral design from The Bloomerie.
Ordering & Delivery
Answers for online orders, Vancouver flower delivery, personal messages, delivery timing, and urgent requests.
Do you offer same-day flower delivery in Vancouver?
Yes, The Bloomerie offers same-day flower delivery in Vancouver for eligible orders placed before the daily cutoff time. Same-day availability can depend on the arrangement, delivery address, flower availability, and order volume, so we recommend placing your order as early as possible. Review our delivery policy or call us for urgent timing questions.
What areas do you deliver to?
The Bloomerie delivers flowers and gifts across Vancouver and the Greater Vancouver Area. Delivery availability can vary by address, order size, and timing, so enter the recipient details at checkout or contact the shop before placing a time-sensitive order.
Can I include a personal message with my order?
Yes, you can include a personal message with your flower, plant, or gift order. A short message is especially helpful for birthdays, sympathy flowers, thank-you gifts, get-well flowers, anniversaries, and corporate deliveries.
What if I am not satisfied with my order?
If something is not right with your order, contact The Bloomerie as soon as possible with your order details and photos if relevant. The team can review the issue and explain the next step based on the product, delivery condition, and the shop’s return policy.
How can I contact you for a specific or urgent request?
For urgent flower delivery, a custom arrangement, funeral flowers, event florals, or a specific product question, call the shop directly at +1 778 379 7037. You can also email thebloomerieflorist@gmail.com, but phone is usually best for same-day or time-sensitive requests.
Can I order flowers online and ask for a specific delivery date?
Yes, you can place an online flower order and request a preferred delivery date. For popular holidays, weddings, corporate events, and large sympathy arrangements, it is better to order earlier so the design team can confirm flower availability and scheduling.
Flowers
Questions about fresh bouquets, vase arrangements, dried flowers, fragrant flowers, pet-safe flowers, and custom floral design.
Can I request a custom floral arrangement?
Yes, The Bloomerie creates custom floral arrangements based on your occasion, colour palette, style, budget, and flower availability. You can start with the flowers collection for inspiration, then contact the team for a more personalized design.
How do I care for my fresh-cut flowers to make them last longer?
To help fresh-cut flowers last longer, trim the stems, place them in clean water, remove leaves below the waterline, keep them away from direct heat and strong sun, and refresh the water regularly. For more detailed care steps, use The Bloomerie’s flower care guide.
Do you have pet-safe flowers and plants available?
Yes, The Bloomerie offers options for homes with pets. If you have cats or dogs, choose from the pet-safe flowers category or contact the shop before ordering so the team can help you avoid flowers or plants that may not be suitable for your home.
What is the difference between a bouquet and a vase arrangement?
A bouquet is usually wrapped and designed to be placed into a vase at home. A vase arrangement arrives already designed in a vessel, which makes it easier for offices, gifts, events, reception desks, and recipients who may not have a vase ready.
Are dried flowers a good option for longer-lasting decor?
Yes, dried flowers and dried arrangements are a good option when you want a longer-lasting floral piece. They work well for home decor, retail displays, gifts, office styling, and low-maintenance arrangements, but they should still be kept away from moisture and harsh direct sunlight.
Can I choose the exact flowers in my arrangement?
You can request preferred flowers, colours, and style notes, but exact stems may depend on season and availability. The best approach is to share your preferences and allow the floral designer to create a balanced arrangement using the freshest suitable blooms available that day.
Flowers for Occasion
Questions about birthday flowers, anniversary flowers, thank-you flowers, get-well flowers, new baby gifts, graduations, and seasonal occasions.
What flowers are best for birthdays?
The best birthday flowers are bright, fresh, and suited to the recipient’s personality. Popular choices include seasonal bouquets, vase arrangements, fragrant flowers, and cheerful mixed designs. You can browse flowers for occasion to match the gift to the moment.
Can I order anniversary flowers in Vancouver?
Yes, you can order anniversary flowers for delivery in Vancouver. Romantic arrangements, roses, premium seasonal flowers, and elegant vase designs are all good choices. Add a personal message to make the delivery feel more thoughtful and specific to the couple.
What flowers should I send for congratulations?
For congratulations, choose flowers that feel bright, uplifting, and celebratory. Seasonal bouquets, colourful vase arrangements, orchids, and gift sets work well for promotions, new jobs, graduations, grand openings, new homes, and personal milestones.
Do you offer get-well flowers?
Yes, The Bloomerie offers get-well flowers that can be delivered to homes, offices, hospitals, or care settings where delivery is permitted. Softer colours, low-fragrance options, and compact arrangements are often best for recovery spaces.
Can I send flowers for a new baby gift?
Yes, flowers are a thoughtful new baby gift, especially when paired with a card, balloon, or small add-on. Gentle colours, soft textures, and easy-to-display arrangements are usually best for new parents.
Do you offer seasonal holiday flowers?
Yes, The Bloomerie offers seasonal flower designs for holidays and special occasions such as Mother’s Day, Valentine’s Day, Thanksgiving, Christmas, New Year, Easter, and Chinese New Year. Order early for major floral holidays because availability and delivery slots can fill quickly.
Sympathy
Questions about sympathy bouquets, funeral flowers, hospital delivery, casket flowers, cremation flowers, and condolence messages.
What kind of flowers are appropriate for sympathy or a funeral?
Appropriate sympathy and funeral flowers are usually calm, respectful, and comforting. White, soft pastel, and neutral arrangements are common, but the best choice depends on the family, service setting, culture, and personal preference. You can start with sympathy and funeral flowers.
Can you deliver sympathy flowers directly to a funeral home or hospital?
Yes, The Bloomerie can deliver sympathy flowers to funeral homes, hospitals, homes, or other approved locations in the Vancouver area. Include the recipient’s full name, location details, service time if relevant, and any delivery instructions to help the team coordinate the order.
What is the difference between sympathy flowers and funeral flowers?
Sympathy flowers are usually sent to the family’s home or workplace to express condolences. Funeral flowers are usually designed for the service itself and may include standing sprays, tabletop arrangements, casket flowers, cremation flowers, or coordinated floral packages.
How far in advance should I order funeral flowers?
Order funeral flowers as soon as the service details are confirmed. Earlier notice gives the florist more time to source appropriate flowers, coordinate delivery, and design the arrangement for the service time, venue, or family request.
Can I include a condolence message with sympathy flowers?
Yes, you can include a condolence message with sympathy flowers. Keep the message simple, respectful, and personal. If you are unsure what to write, the team can help you keep the tone appropriate for the arrangement.
Can sympathy flowers be customized?
Yes, sympathy flowers can be customized by colour, style, size, flower type, and presentation. Customization is helpful when the family has a preferred colour, cultural tradition, religious service, or a specific tribute style in mind.
Wedding
Questions about wedding consultations, bridal bouquets, boutonnieres, arches, centrepieces, ceremony flowers, and reception florals.
How far in advance should I book my wedding floral services?
Book wedding floral services 6 to 12 months before your event when possible, especially for peak wedding season. Smaller weddings may need less lead time, but early booking gives more room for flower sourcing, design planning, and delivery scheduling.
Do you offer consultations for wedding and event flowers?
Yes, The Bloomerie offers floral consultations for weddings and events. The consultation helps define your style, colour palette, venue needs, floral priorities, budget range, and delivery or installation requirements. Learn more about wedding flowers in Vancouver.
Can you create bridal bouquets and boutonnieres?
Yes, The Bloomerie can create bridal bouquets, bridesmaid bouquets, boutonnieres, corsages, and other personal flowers. These pieces can be designed to match your wedding colours, dress style, season, venue, and overall floral concept.
Do you provide floral arrangements for wedding ceremonies and receptions?
Yes, The Bloomerie designs flowers for both ceremony and reception spaces. Common pieces include arches, aisle flowers, centrepieces, table flowers, cake flowers, sweetheart table arrangements, welcome area florals, and statement installations.
Can wedding flowers be customized to match our colours and theme?
Yes, wedding flowers can be customized to match your colours, theme, season, venue, and personal style. Share your inspiration photos, colour references, preferred flowers, and must-have pieces so the floral proposal feels cohesive.
Can you install wedding flowers at the venue?
Yes, installation can be arranged for weddings that need on-site setup, larger floral pieces, arches, floor meadows, reception tables, or statement designs. Installation details should be discussed during planning so timing and access are clear before the wedding day.
Event Flowers
Questions about corporate events, grand openings, reception tables, installations, photo walls, galas, private parties, and event floral setup.
Can you provide floral arrangements for corporate offices or events?
Yes, The Bloomerie provides floral arrangements for corporate offices, dinners, conferences, product launches, receptions, and branded events. Custom florals can be designed to match the venue, company colours, season, or event atmosphere.
Do you provide flowers for grand openings?
Yes, grand opening flowers can be designed for storefronts, reception areas, podiums, entrances, photo moments, and gift presentations. Grand opening arrangements are usually bold, welcoming, and designed to photograph well.
Do you offer flowers for reception tables?
Yes, The Bloomerie designs flowers for reception tables, dinner tables, welcome desks, guest tables, cocktail tables, and registration areas. Explore event flowers for ideas that fit your space and guest experience.
Can you create floral installations or photo walls?
Yes, The Bloomerie can create floral installations, photo wall florals, arches, stage flowers, pedestal arrangements, and statement designs. These pieces are best planned in advance because they may require custom design, transport, setup, and removal.
How early should I order flowers for an event?
For small events, order at least one to two weeks ahead when possible. For weddings, corporate events, installations, or large-scale designs, contact the florist much earlier so the team can confirm design, pricing, flowers, and setup details.
Do you work with event planners and venues?
Yes, The Bloomerie can work with event planners, venues, companies, galleries, and private clients. For larger events, the team can prepare a floral concept and coordinate details such as delivery windows, installation access, floor plans, and teardown requirements through the event florist service.
Gifts & Postcards
Questions about gift sets, postcards, balloons, sweets, candles, bath and beauty items, and add-ons for floral orders.
What gift items can I add to my flower order?
Our gift add-ons include chocolates, scented candles, plush toys, bath and beauty products, jewellery, and custom postcards. Each item is carefully selected to complement your floral arrangement. You can browse the full range in our Gifts & Postcards collection online and add items directly to your order at checkout.
Can I add chocolates, sweets, or candles to a flower order?
Yes, you can often add chocolates, sweets, candles, or similar gift items to make the order feel more complete. Availability may change, so check the product options before checkout or contact the shop for help building a gift.
Do you offer postcards or greeting cards?
Yes, postcards or greeting cards can be added to many orders. They are useful for birthdays, thank-you gifts, sympathy flowers, anniversaries, congratulations, get-well flowers, and corporate gifts.
Can I order a gift set without flowers?
Yes, we offer standalone gift sets that make a thoughtful present on their own. Our curated sets combine multiple items such as candles, sweets, and bath products in a single package. These are a popular choice for birthdays, thank-you gestures, and corporate gifting in Vancouver.
Can I include a personalised message with my gift?
Absolutely. Every order includes the option to add a complimentary handwritten card with a personal message of your choice. Simply enter your message at checkout, and our team will include it with your delivery.
Are gift sets good for corporate gifting?
Yes, gift sets can work well for corporate gifting, client thank-yous, office celebrations, employee milestones, and event giveaways. For multiple recipients or custom requests, contact the shop early, so the team can confirm quantities and timing.
Interior Flowers & Decor
Questions about home decor flowers, hotel and lobby flowers, office styling, retail window decor, and interior plantscaping.
Do you create floral decorations for retail windows?
Yes, The Bloomerie designs floral decorations for retail windows, storefronts, displays, and brand activations. These pieces can be seasonal, promotional, elegant, artistic, or built around a specific colour palette or campaign.
What is interior plantscaping?
Interior plantscaping is the design and placement of plants inside a home, office, lobby, restaurant, hotel, or commercial space. It combines plant selection, layout, containers, lighting conditions, and care needs. The Bloomerie offers interior plantscaping for spaces that need greenery with a designed look.
Can you help me choose the right plants for my home or office?
Yes, The Bloomerie can help you choose plants based on light, space, room use, maintenance level, and style. This is especially helpful for offices, restaurants, lobbies, kitchens, bathrooms, living rooms, and low-light areas.
Do you offer flowers for hotels, lobbies, or reception areas?
Yes, The Bloomerie can design flowers for hotels, lobbies, reception desks, waiting areas, retail counters, and client-facing spaces. These arrangements are usually designed to look polished, last well, and fit the scale of the room.
Can interior flowers be refreshed on a regular schedule?
Yes, recurring floral refreshes may be available for businesses, offices, and hospitality spaces. A regular schedule helps keep the space fresh, seasonal, and professional without requiring the client to place a new order every time.
Pots and Accessories
Questions about plant pots, soils, accessories, drainage, sizing, and choosing the right container for indoor plants.
How do I choose the right pot for an indoor plant?
Choose a pot that fits the plant’s root size, drainage needs, and location. A pot that is too large can hold excess moisture, while a pot that is too small can restrict growth. The pots and accessories category is a good place to start.
Do indoor plant pots need drainage?
Most indoor plants do best in pots with drainage or a well-managed nursery pot inside a decorative cover pot. Drainage helps reduce the risk of overwatering and root problems. If a decorative pot has no drainage, watering should be done more carefully.
Can I buy soil or plant accessories with my plant?
Yes, plant accessories and soil products may be available depending on current inventory. Adding the right soil, pot, or accessory can make it easier to care for the plant after purchase.
Can you help match a pot to my decor style?
Yes, The Bloomerie can help match pots and accessories to your decor style, plant size, colour palette, and room. This is useful for housewarming gifts, office plants, lobby plants, and designed plant arrangements.
Can I order a pot and plant together for delivery in Vancouver?
Yes, The Bloomerie can pot your chosen plant before delivery or pickup, so it arrives as a complete, ready-to-display piece. This is a popular choice for housewarming gifts, office plant setups, and corporate interiors across Vancouver and Kitsilano. Simply let us know your preference when placing your order, and our team will prepare it accordingly.
Plants by Space Type
Questions about choosing plants for living rooms, bedrooms, kitchens, bathrooms, offices, patios, restaurants, and different window directions.
What plants are best for offices?
Good office plants are usually low-maintenance, tidy, and tolerant of indoor light. ZZ plants, snake plants, pothos, philodendrons, and some compact green plants are common options. Browse plants by space type to match a plant to the room.
What plants work well in a living room?
Living rooms can support many plant styles, from statement floor plants to tabletop greenery. The best choice depends on light, floor space, pets, watering routine, and whether you want a bold focal point or a softer decorative accent.
What plants are best for kitchens and bathrooms?
Kitchens and bathrooms often have changing humidity and limited space, so compact plants, humidity-friendly plants, and easy-care greenery are usually best. Light level matters most, especially if the room has a small or shaded window.
How do I choose plants for north, south, east, or west-facing windows?
Window direction affects light intensity. South and west-facing windows usually provide stronger light, while north-facing windows are typically lower light. East-facing windows often offer gentler morning light. Choose plants based on the actual light the room receives throughout the day.
Can you recommend plants for cafes, restaurants, or shopping malls?
Yes, The Bloomerie can help recommend plants for cafes, restaurants, shopping malls, and commercial spaces. The best options are usually durable, attractive, easy to maintain, and suited to foot traffic, lighting, and available floor or tabletop space.
Plants Shop
Questions about green plants, flowering plants, orchids, hanging plants, rare plants, succulents, florariums, and plant arrangements.
What indoor plants do you sell?
The Bloomerie sells a range of indoor plants, including small green plants, larger statement plants, flowering plants, orchids, succulents, plant arrangements, and specialty options when available. Product selection can change based on season and supplier availability.
Do you sell flowering plants?
Yes, flowering plants are available when in season and in stock. They are a good choice when you want the feel of a plant with the colour and impact of flowers. Browse flowering plants for current options.
Are orchids a good gift?
Yes, orchids are a popular gift because they feel elegant, long-lasting, and suitable for homes, offices, thank-you gifts, birthdays, sympathy gestures, and housewarmings. The orchids category is a strong choice for a polished plant gift.
What plant size should I choose?
Choose plant size based on the room, surface, light, and maintenance level. Extra-small and small plants work well for desks and shelves, while medium, large, and extra-large plants work better as room accents or floor plants.
Do you offer plant arrangements?
Yes, The Bloomerie offers designed plant arrangements when available. A plant arrangement can combine greenery, containers, and styling into a finished gift or decor piece. Browse plant arrangements for current options.
Are rare or unique plants available all year?
Rare and unique plants may not be available all year. Availability can change quickly based on season, supplier inventory, and plant condition, so it is best to check the current shop selection or contact the team if you are looking for something specific.
Subscriptions & Workshops
Questions about flower subscriptions, reminder scheduling, floral workshops, beginner classes, private workshops, and group experiences.
Do you offer flower subscriptions?
Yes, The Bloomerie offers floral subscriptions for regular flower deliveries. A subscription is helpful for homes, offices, reception areas, restaurants, and anyone who wants fresh seasonal flowers on a recurring schedule.
Can I schedule a reminder for important flower dates?
Yes, you can use The Bloomerie’s schedule a reminder option to help remember birthdays, anniversaries, holidays, and other occasions when you may want to send flowers.
What can I expect from one of your floral workshops?
A floral workshop is a hands-on experience where you learn design basics, flower handling, arrangement structure, and creative styling. The Bloomerie’s floral workshops are designed to be welcoming, creative, and suitable for people who enjoy flowers.
Are your workshops suitable for beginners?
Yes, The Bloomerie workshops are suitable for beginners. You do not need professional floral experience to attend. The goal is to enjoy the process, learn simple techniques, and leave with a floral piece you created yourself.
Can I book a private floral workshop for a group?
Private floral workshops may be available for birthdays, team-building, bridal showers, client events, and small gatherings. Contact The Bloomerie with your group size, preferred date, and workshop style so the team can confirm options.
Still have a question?
For urgent flower delivery, custom arrangements, event flowers, wedding flowers, workshops, or plant questions, contact The Bloomerie directly and the team will help you choose the right option.